Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Label Swatii Madhukar. Throughout the site, the terms “we”, “us” and “our” refer to Label Swatii Madhukar.
Label Swatii Madhukar offers this website, including all information, products, services and features available through this site, to you subject to your acceptance of these Terms of Service and the policies referenced herein.
By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, together with our Privacy Policy, Return & Exchange Policy, Shipping & Delivery Policy and any other policies displayed on our website.
Please read these Terms carefully before accessing or using the website. If you do not agree with these Terms, you should not use the website or place an order with us.
We reserve the right to update or modify these Terms from time to time. The version published on this website at the time of your use or purchase will apply, subject to applicable law.
SECTION 1 — ONLINE STORE TERMS
By using this website, you confirm that you are legally capable of entering into a binding contract under applicable law or are using the website under the supervision and consent of a parent or legal guardian where required.
You may not use our products, website or Services for any unlawful or unauthorised purpose or violate any applicable laws while using the Service.
You must not transmit viruses, malicious code or any material intended to interfere with the proper functioning or security of the website.
We reserve the right to suspend or terminate access to the Service where these Terms are materially violated.
SECTION 2 — PRODUCTS, HANDWORK & CRAFTSMANSHIP
Label Swatii Madhukar offers fashion products that may include curated pieces, enhanced pieces, handworked garments, limited-quantity products, customised products and made-to-order pieces.
Handcrafted and hand-finished products may display minor variations in embroidery, embellishment placement, texture, finishing or other artisanal details. Such natural variations are inherent to handcrafted products and contribute to the individuality of each piece.
Product-specific details, including fabric, embellishment, blouse inclusion or exclusion, customisation, sizing and estimated dispatch timelines, will be mentioned on the relevant product page wherever applicable.
Customers are requested to review all product information carefully before placing an order.
SECTION 3 — PRODUCT IMAGES & COLOUR REPRESENTATION
We make reasonable efforts to represent our products, colours, textures, detailing and finishes as accurately as possible.
However, the appearance of colours and certain details may vary slightly depending on the customer’s device display, screen settings, lighting conditions and photography.
Such minor display-related differences do not necessarily constitute a product defect.
SECTION 4 — PRICING & AVAILABILITY
Product prices displayed on the website are subject to change from time to time.
Any applicable taxes and charges will be displayed or applied in accordance with the information presented on the website and at checkout.
Products may be available in limited quantities. Adding a product to a cart or wishlist does not reserve the product.
We reserve the right to discontinue a product, modify its price, restrict quantities or correct genuine pricing or product-information errors, subject to applicable law.
If an order is affected by a material pricing or listing error after it has been placed, we will contact the customer and handle the order appropriately in accordance with applicable law.
SECTION 5 — ORDERS & ORDER ACCEPTANCE
Receipt of an order confirmation does not prevent us from contacting you if additional information, verification or clarification is reasonably required to process your order.
We reserve the right, where reasonably necessary, to refuse or cancel an order, including in cases involving suspected fraud, payment issues, material pricing or listing errors, product unavailability or orders that appear to have been placed for unauthorised resale.
If we cancel an order after payment has been successfully received, any amount due to the customer will be processed through the appropriate payment method in accordance with applicable law and our stated policies.
Customers are responsible for providing complete and accurate billing, shipping and contact information.
SECTION 6 — CUSTOMISATION & MADE-TO-ORDER PRODUCTS
Certain products may be customised or made to order according to measurements, specifications or selections provided or approved by the customer.
Customers are responsible for providing accurate measurements and customisation information.
Once work on a customised or made-to-order product has commenced, changes or cancellation may not be possible.
Eligibility for cancellation, return or exchange of customised, altered or made-to-order products will be governed by our Return & Exchange Policy and applicable law.
Estimated preparation and dispatch timelines for such products may vary depending on the design, handwork, sourcing, finishing and customisation involved.
SECTION 7 — RETURNS, EXCHANGES & CANCELLATIONS
Returns, exchanges and cancellations are governed by our Return & Exchange Policy and any product-specific conditions stated on the relevant product page.
Customers are requested to review the applicable policy before completing a purchase, particularly for customised, altered, made-to-order, handworked and limited-quantity products.
Nothing in these Terms is intended to exclude or restrict rights that cannot lawfully be excluded under applicable consumer-protection law.
SECTION 8 — SHIPPING & DELIVERY
Preparation, dispatch, shipping, tracking, delivery delays, address requirements and re-delivery are governed by our Shipping & Delivery Policy.
At present, orders placed through the website are shipped within India to serviceable locations.
Dispatch and delivery timelines are estimates unless expressly stated otherwise and may vary depending upon the nature of the product, sourcing, handwork, finishing, customisation, delivery location and circumstances outside our reasonable control.
SECTION 9 — INTELLECTUAL PROPERTY
Unless otherwise stated, the content available on this website—including brand identity, designs, photographs, product imagery, graphics, text, logos, artwork, videos and other original material—is owned by or lawfully used by Label Swatii Madhukar and is protected by applicable intellectual-property laws.
No content from this website may be copied, reproduced, republished, commercially exploited, distributed or used to create derivative commercial material without our prior written permission, except where permitted by law.
SECTION 10 — THIRD-PARTY SERVICES & LINKS
Our website may use or provide access to third-party services, including payment gateways, technology providers, logistics providers or external websites.
Certain third-party services may be governed by their own terms and privacy practices.
We are not responsible for the independent content, policies or practices of third-party websites or services except to the extent responsibility cannot be excluded under applicable law.
SECTION 11 — PERSONAL INFORMATION
The collection, use, storage and processing of personal information submitted through our website is governed by our Privacy Policy and applicable law.
Customers are responsible for ensuring that the information provided while placing an order is accurate and current.
SECTION 12 — ERRORS & INACCURACIES
Occasionally, information on the website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, promotions, shipping or other information.
We reserve the right to correct genuine errors and update information when necessary.
Where an error materially affects an order already placed, we will communicate with the customer and address the matter in accordance with applicable law.
SECTION 13 — PROHIBITED USES
You may not use this website:
(a) for unlawful or fraudulent purposes;
(b) to infringe our intellectual-property rights or those of another person;
(c) to transmit malicious code, viruses or harmful technology;
(d) to collect or misuse another person’s personal information;
(e) to interfere with the security or functioning of the website;
(f) to impersonate another person or provide deliberately false information; or
(g) for any activity prohibited by applicable law.
We reserve the right to restrict or terminate access to the Service for material violations of these Terms.
SECTION 14 — DISCLAIMER & LIMITATION OF LIABILITY
We endeavour to maintain accurate information and reliable access to our website, but we cannot guarantee that the website will always operate without interruption, delay or technical error.
To the maximum extent permitted by applicable law, Label Swatii Madhukar shall not be liable for indirect, incidental or consequential loss arising solely from the use of, or inability to use, the website or Services.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable Indian law.
SECTION 15 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Label Swatii Madhukar harmless from third-party claims, losses or reasonable expenses arising directly from your unlawful use of the website, your material breach of these Terms, or your infringement of another person’s rights.
SECTION 16 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law and, where necessary, treated as severed from these Terms.
The remaining provisions will continue to remain valid and enforceable.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with the policies and other terms referenced on this website, constitute the agreement between you and Label Swatii Madhukar concerning your use of the website and purchase of products through it.
Failure by us to enforce a provision of these Terms on one occasion does not constitute a waiver of that provision or any other right.
SECTION 18 — GOVERNING LAW & JURISDICTION
These Terms of Service shall be governed by and construed in accordance with the laws of India.
Subject to applicable consumer-protection law and any jurisdiction that cannot lawfully be excluded, disputes arising from these Terms or transactions through this website shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.
SECTION 19 — CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service from time to time.
The most current version will be available on this page. Continued use of the website following an update will be subject to the updated Terms to the extent permitted by applicable law.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contactus@labelswatiimadhukar.com.
Our contact information is posted below:
Label Swatii Madhukar
contactus@labelswatiimadhukar.com
Phone number: 9167853838
A/4002, Elisium Tower 6,
Lodha New Cuffe Parade,
Wadala, 400037 Mumbai MH, India
GST Number- 27ARFPC3575N1ZG