Shipping policy
SHIPPING & DELIVERY POLICY
At Label Swatii Madhukar, preparation and dispatch timelines vary depending on the nature of the piece, including sourcing, handwork, specialised finishing and customisation where applicable.
ESTIMATED DISPATCH TIMELINES
Curated Sarees
Curated Sarees are typically dispatched within 7–10 business days from order confirmation.
LSM Enhanced Sarees
LSM Enhanced Sarees are typically dispatched within 10–15 business days from order confirmation, depending on the handwork and finishing required for the individual piece.
LSM Signature Sarees, Occasion Wear & Customised/Made-to-Order Pieces
Preparation and dispatch timelines for these pieces vary according to the individual design, handwork, finishing and customisation involved. The estimated dispatch timeline will be mentioned on the respective product page.
PEAK SEASON & FESTIVE PERIODS
During festive periods, wedding seasons and other high-demand periods, sourcing, preparation and dispatch timelines may occasionally be extended. This may particularly apply to pieces requiring sourcing, handwork, specialised finishing or customisation.
For time-sensitive purchases, we recommend placing orders well in advance. If a significant variation from the estimated dispatch timeline is expected, our team will make every effort to communicate the revised timeline.
SHIPPING WITHIN INDIA
We offer complimentary shipping across India on all orders.
Once your order has been dispatched, delivery typically takes approximately 3–7 business days, depending on the delivery location and courier serviceability.
Once dispatched, tracking details will be shared with you through the contact details provided at the time of placing the order.
DELIVERY & COURIER DELAYS
While we work with reliable shipping partners, delivery timelines after dispatch are estimates and may occasionally be affected by circumstances beyond our control, including courier delays, weather conditions, regional disruptions or other unforeseen circumstances.
In case of an unusual delay after dispatch, please contact us and our team will assist you in coordinating with the shipping partner wherever possible.
DELIVERY ADDRESS & RE-DELIVERY
Customers are requested to provide complete and accurate shipping details, including the recipient’s name, complete address, PIN code and contact number, at the time of placing the order.
If a shipment is returned to us due to an incorrect or incomplete address, repeated unsuccessful delivery attempts, or the recipient being unavailable/refusing delivery, any applicable re-shipping charges will be borne by the customer.